31
Commercial

Sales CRM, Tenders & Customer 360

Pharmacies, chains, hospitals, distributors and government tenders in one pipeline — with credit control, medical rep coverage and AI next-best-action per account.

Open order pipeline
EGP 14.8M
38 orders
OTIF
82%
delivered in full, on time
Credit holds
5
EGP 2.6M
Tender pipeline
EGP 102.1M
4 live tenders
Churn-risk accounts
3
AI early warning

Order pipeline

OrderCustomerChannelRegionLinesValueRouteStatus
SO-2026-07100El Ezaby Pharmacy — Nasr CityChainCanal10EGP 426KRT-32New
SO-2026-07101Seif Pharmacies ChainDistributorGreater Cairo10EGP 629KRT-14Loaded
SO-2026-07102Cleopatra Hospital GroupPharmacyGreater Cairo14EGP 237KRT-20Picking
SO-2026-07103As-Salam International HospitalChainUpper Egypt9EGP 483KRT-38Credit Hold
SO-2026-07104Ibnsina PharmaChainUpper Egypt17EGP 47KRT-45Packed
SO-2026-07105Misr Pharmacy — DokkiPharmacyCanal5EGP 475KRT-13New
SO-2026-07106Ministry of Health Tender UnitChainAlexandria19EGP 579KRT-29Delivered
SO-2026-07107Roshdy Pharmacy — AlexandriaChainDelta5EGP 180KRT-39New
SO-2026-07108Dar Al Fouad HospitalDistributorAlexandria7EGP 287KRT-16Packed
SO-2026-07109United Pharma DistributionDistributorUpper Egypt24EGP 529KRT-28Allocated
SO-2026-07110El Ezaby Pharmacy — Nasr CityPharmacyDelta18EGP 794KRT-21Delivered
SO-2026-07111Seif Pharmacies ChainHospitalUpper Egypt22EGP 264KRT-34Allocated
SO-2026-07112Cleopatra Hospital GroupHospitalDelta17EGP 417KRT-40Loaded
SO-2026-07113As-Salam International HospitalHospitalGreater Cairo11EGP 323KRT-16Picking
SO-2026-07114Ibnsina PharmaHospitalDelta17EGP 472KRT-45Picking
SO-2026-07115Misr Pharmacy — DokkiGovernmentUpper Egypt19EGP 120KRT-16Failed
SO-2026-07116Ministry of Health Tender UnitDistributorDelta20EGP 152KRT-17Picking
SO-2026-07117Roshdy Pharmacy — AlexandriaHospitalUpper Egypt10EGP 473KRT-35Credit Hold
SO-2026-07118Dar Al Fouad HospitalPharmacyAlexandria22EGP 41KRT-43New
SO-2026-07119United Pharma DistributionPharmacyCanal3EGP 195KRT-27Packed

Tender & institutional pipeline

  • TND-2026-041Pending
    Ministry of Health Tender Unit
    14 SKUs · EGP 42.5M · closes 2026-09-02
    AI win probability
    62%
  • TND-2026-047In Review
    Universal Health Insurance Authority
    8 SKUs · EGP 28.9M · closes 2026-08-27
    AI win probability
    48%
  • TND-2026-052Pending
    Cleopatra Hospital Group
    21 SKUs · EGP 11.3M · closes 2026-09-18
    AI win probability
    71%
  • TND-2026-036Approved
    Armed Forces Medical Supply
    6 SKUs · EGP 19.4M · closes 2026-08-20
    AI win probability
    88%

Medical rep coverage

RepTerritoryVisitsOrdersGrowth
M. FathyGreater Cairo — East118/13074+9.2%
S. HegazyAlexandria & Coast96/12051-2.4%
H. Abdel AzizDelta141/13088+14.1%
N. KamalUpper Egypt72/11039-6.8%
Y. MostafaCanal & Sinai104/10062+4.6%

AI churn & retention signals

  • Roshdy Pharmacy — Alexandria

    Order frequency down 42% over 8 weeks; last order 31 days ago

    Next best action — Rep visit + 3% volume rebate on top 5 SKUs

  • Misr Pharmacy — Dokki

    Shifted 2 fast movers to a competitor generic after a stockout in June

    Next best action — Guaranteed allocation letter + priority FEFO reservation

  • United Pharma Distribution

    Credit hold triggered twice this quarter, 68 days DSO

    Next best action — Restructure payment terms, release blocked EGP 3.1M pipeline

Records & transactions

Customer · Tender / bid · Rep visit / call report

No records posted in this module yet. Use “New record” to create one — it is saved to the shared database with an audit entry, recomputed into the KPIs and alarms, and fed to the AI agents as live context.